Freie Universität Berlin, Fachbereich Mathematik und Informatik : Ser. B, Informatik ; 02,13
004 Datenverarbeitung; Informatik
The area of business process standardisation is a fairly new research area that has
received much attention in recent years, both from the academic field, and from the
practitioner field. One problem is that it is difficult for standards user organisations to
determine that they have correctly interpreted and implemented a standard. Therefore, a
certification instrument would help these organisations to achieve a more effective
standardisation process, both with respect to time and effort required, and to the cost
associated with implementing a standard. This is thus also the main problem covered by
the thesis described in this paper. In order to provide an answer to this problem, five
research questions have been identified that together can improve the situation. The
intended result is a general certification instrument to be used in, or after, standards
implementation. To our knowledge, no similar research projects are currently being
undertaken, possibly because standardisation is such a new area of research. This research
would therefore be a contribution to the research area as such.
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