Determinants of the international performance of services a conceptual model
Sichtmann, Christina ;  Griese, Ilka ;  Klein, Maren ;  ;  Universität <Berlin, Freie Universität> / Fachbereich Wirtschaftswissenschaft

Main titleDeterminants of the international performance of services a conceptual model
AuthorSichtmann, Christina
AuthorGriese, Ilka
AuthorKlein, Maren
EditorUniversität <Berlin, Freie Universität> / Fachbereich Wirtschaftswissenschaft
No. of Pages20 S.
Series ; 2007,17 : Betriebschaftliche Reihe
KeywordsServices, export performance, internationalization, success factors
Classification (DDC)330 Economics
Also published in
AbstractCountless determinants of export success that are supposed to help managers reduce the
failure rates of export ventures have been identified. Despite this abundance of studies,
however, little is known about the determinants of the internationalization success of services. In this paper, based on prior studies focusing primarily on manufactured goods and the key characteristics distinguishing services from goods, a comprehensive conceptual model for the successful internationalization of services is developed.
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FU DepartmentDepartment Business and Economics
Year of publication2007
Type of documentBook
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Created at2008-06-12 : 09:11:08
Last changed2016-01-05 : 02:38:11
Static URLhttp://edocs.fu-berlin.de/docs/receive/FUDOCS_document_000000000221